When clicked, the Harmony Portal menu in the highest left demonstrates dynamic inbound links based upon your Harmony Group's subscription entitlements, your consumer permissions within the Harmony organization, plus the webpage you are at present on.
Tailor made fields for tickets and belongings, like "customer amount" or "gear ID" and so on. And pre-stuffed ticket templates
In addition to, We've got lots of seasonal bonus presents. You could subscribe to notifications to keep up with each of the information.
Sadly, Certainly. All rooms are community Within this beta Variation. But the moment somebody's joined - the application will not likely Permit any person in. Also you are able to incorporate some more random things towards the URL-hash and cargo the webpage again to really make it tougher to guess.
On saving The brand new password, you stay logged in only in The existing browser application or browser manner (if using A non-public browser mode for instance Google Chrome's incognito mode).
Give your latest password in addition to a new password Conference the mentioned protection demands. Then click on Help save:
Full listing of features Check out the tip-consumer guide as well as set up docs for admins Helpdesk characteristics
Guidance brokers responsible for the ticket classification are notified of The brand new challenge and "just take" or are "assigned to" the ticket.
Concepts Discussion board wherever buyers can suggest new features for the solution, "vote" for aspect-requests and depart their reviews
A consumer produces a ticket using the self-service portal, the Are living-chat widget on your internet site or by sending an email into a aid mailbox.
All KB content articles (like tech-only content) are despatched into the OpenAI API to make sure that we could utilize it to deliver responses.
This is the login website page for registered helpdesk customers to jitabet enter their username and password so as to sign in to your Jitbit ticketing method.
With regards to account use, players can utilize the drop-down menu to edit private information. The individual account also has alternatives to check transaction historical past, bonus balance, and Blessed attract participation.
We've also rewritten the "prompt KB posts" module to implement a local (as in "your facts is not shared with any person") Substantial Language Model (LLM) to vectorize a ticket and Track down identical content material, which increases relevance drastically.