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The leading display of the assistance desk computer software includes a strong grid demonstrating all the knowledge on the latest tickets. You can easily sort and filter the requests, evaluation the current studies and in some cases carry out "bulk" functions without the need of leaving the webpage.
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Support Requests: A portal for handling assistance scenarios submitted to our crew of remarkably experienced professionals.
Hook up consumer working experience programs, automate workflows, and centralize vital customer info for an individual source of truth.
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When you have SAML-login or Google-login enabled inside the "admin panel", the webpage displays the corresponding buttons under the login sort, so consumers can authenticate using an external services and become redirected back again to the assistance desk app.
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Certainly, Bengali and English are available as the interface language. You may choose the preferred solution within the app or cell version.
If one thing's not Performing: question your coworker to close their browser, then refresh this page, re-share the monitor and mail the connection for your coworker again.
For builders and consumers who want much more extensibility we offer a well-documented API which you could use so as to add personalized characteristics.
If you ended up logged in employing almost every other browser apps or browser modes, you will be automatically logged out. Enter The brand new password to log back in.